Author Archives: DW

I Blogged Elsewhere

I was asked by a reader to post for a neat insurance media startup, insnerds.com. Somehow an organization with nerds in the name didn’t have any actuaries involved. Well, I’m happy to put an end to that! Here is my contribution. … Continue reading

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Big Company, Small Company

Some time ago I was toying with the idea of opening a retail franchise. Now, I didn’t know a thing about retail, but I remembered one of my marketing professors was a retail specialist, so I emailed him. He suggested a … Continue reading

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Things I Like To Say

As I’ve been publishing them I’ve been thinking more generally about these little phrases that I occasionally parrot at people (I do actually like to say these things) and the ones I like best are the ones that are a … Continue reading

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The Holy Trinity of the Master Broker

[This essay is about sales and is adapted from a talk I gave to actuaries and modelers at our internal analytics conference. Sales skill is incredibly underappreciated, if it’s acknowledged at all. Perhaps the most underrated profession in the world. … Continue reading

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Things I Like To Say

*The Priviledge of Delivering Negative Feedback is Earned* By delivering positive feedback. Good relationships are based on positivity and no manager whose feedback isn’t primarily positive is maximizing output. Remember, as a leader who is admired and respected positive feedback … Continue reading

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Things I Like To Say

*Organizations exist to solve problems, leaders look for problems to solve* The most important important thing an organization needs to figure out is what problems to work on. Finding good problems and maintaining focus on them is what we trust … Continue reading

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Things I Like To Say

*Maintaining relationships is the hardest thing to do* The distinction of humans is that we are social beings. We have relationships. But every day we learn and learn again why this is a unique achievement in nature. Holy cow are … Continue reading

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