Monthly Archives: May 2017

Things I Like To Say

As I’ve been publishing them I’ve been thinking more generally about these little phrases that I occasionally parrot at people (I do actually like to say these things) and the ones I like best are the ones that are a … Continue reading

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The Holy Trinity of the Master Broker

[This essay is about sales and is adapted from a talk I gave to actuaries and modelers at our internal analytics conference. Sales skill is incredibly underappreciated, if it’s acknowledged at all. Perhaps the most underrated profession in the world. … Continue reading

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Things I Like To Say

*The Priviledge of Delivering Negative Feedback is Earned* By delivering positive feedback. Good relationships are based on positivity and no manager whose feedback isn’t primarily positive is maximizing output. Remember, as a leader who is admired and respected positive feedback … Continue reading

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Things I Like To Say

*Organizations exist to solve problems, leaders look for problems to solve* The most important important thing an organization needs to figure out is what problems to work on. Finding good problems and maintaining focus on them is what we trust … Continue reading

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Things I Like To Say

*Maintaining relationships is the hardest thing to do* The distinction of humans is that we are social beings. We have relationships. But every day we learn and learn again why this is a unique achievement in nature. Holy cow are … Continue reading

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Things I Like To Say

*Communication doesn’t need to be pretty to work* I envy people that aren’t scared of failure. I’m terrified of it. By far my biggest personal flaw is the fear of feeling stupid. It’s doubly destructive because it’s a communication-related phobia. … Continue reading

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Things I Like To Say

*If It Isn’t Communicated It Doesn’t Exist* Call this an epistemological theory of business. No idea exists unless it’s discussed. No action is complete until you talk about it. No deliverable matters without a communication component. *Every Problem is a … Continue reading

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